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Agitation, disorientation, apathy : how to respond day to day as a family carer?

By DIATTA Nestor Ambroise · Published on 22 October 2026

How to respond to agitation?

Agitation can reflect discomfort, fear, fatigue or an unmet need. A few approaches often help:
- speak slowly, in a gentle voice, using short sentences;

- avoid contradicting or trying to reason with the person;

- reduce surrounding noise and distractions;

- offer a familiar activity or a short walk.

What to do in case of disorientation?

When the person no longer knows where they are or what time of day it is, it is helpful to reassure them rather than correct them. Visible cues (a clear clock, calendar, adequate lighting) and regular routines can help them orientate themselves.

How to approach apathy?

Apathy — a loss of motivation and initiative — is often misunderstood by those around them. Rather than insisting, you can suggest small, simple activities suited to the person's interests, and value every participation, however brief.

When to seek help?

If these situations become frequent or exhausting, it is important not to struggle alone. The person's doctor should be informed of any change in behaviour. GéroStim-Expertise offers dedicated support for at least 3 consecutive hours, based on adapted communication and a reassuring presence, which also provides a period of respite for loved ones.

Frequently asked questions

Should you call the doctor in case of agitation?
A sudden or unusual change in behaviour must be reported to the doctor. In the event of immediate danger, call 15 or 112.
Does your support replace medical follow-up?
No. My support complements home care and replaces neither medical procedures nor regulated care.

This article is for informational purposes and does not replace medical advice. In case of emergency, call 15 or 112.

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